Genting Dream Cruises overbooked, and passengers failed to board

Genting Dream Cruises overbooked, and passengers failed to board

Genting Dream Cruise Overbooked On 4 Sep, Over 100 Passengers Fail To Board

The Genting Dream is a four-day, three-night cruise that departs from Singapore and passes Kuala Lumpur’s Port Klang to Penang before coming back.

Sunday, 4 Sep in the evening, a lot of people are excited to turn up at the Marina Bay Cruise Centre Singapore, ready to embark on the Genting Dream cruise.

But tragedy happened, over a hundred passengers who booked the cruise learned that they were unable to board as it was overbooked.

According to one of the passengers, over 100 people showed up at the cruise center, only to find out they were unable to board the ship due to overbooking.

Resorts World Cruises confirmed that the Genting Dream cruise scheduled to depart on 4 Sep was overbooked and they offers affected passengers for a refund.

Genting Dream Cruises also offer affected passengers a free cruise of the same class type. However, they must redeem the free trip by 28 Apr next year.


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